Frequently Asked Questions

Product and quote questions

Do you sell to businesses?

Yes. BarcodeDirect UK is focused on business customers buying barcode, labelling, POS and identification hardware.

Can you help me choose the right scanner or printer?

Yes. Use the contact or quote form with details of your use case, current equipment, connectivity requirements and quantities.

Why do some products ask for a quote?

Many business hardware products have options, accessories, stock differences or volume pricing. A quote helps confirm the correct configuration and availability.

Delivery and returns

How long does delivery take?

UK Mainland delivery is typically 1-3 working days for many available items. EU delivery is typically 3-7 working days. Special order or non-stock items are usually 5-10 working days once confirmed.

Can I return an item?

Returns depend on the product type, order status and whether the item was special order, configured or opened. Please review the Refunds and Returns Policy and contact us before sending anything back.

Contact

How should I contact you?

Please use the contact form so the enquiry is routed with the right product and business details.